Terms and Conditions

Welcome to Kitchen Service. By accessing our website or using our repair services, you agree to the terms and conditions outlined below. Please read them carefully before proceeding.


1. Services Provided

Kitchen Service Surat offers doorstep home appliance repair services across Surat, covering all major areas.

We specialize in the repair and servicing of:

  • Gas Stoves

  • Kitchen Chimneys

  • Geysers

  • Other kitchen and home appliances

All services are performed by trained and verified technicians using professional tools and genuine spare parts (where required).


2. Booking and Scheduling

Customers can book a service via website, phone, WhatsApp, or email.

  • Please provide accurate contact details and a complete service address to avoid delays.

  • We aim to offer same-day service, subject to technician availability, distance, and scheduling logistics.


3. Service Charges & Payments

  • After inspection, our technician will provide a price estimate before starting any repair.

  • Service charges may include labor fees and replacement parts cost (if required).

  • Payments can be made upon service completion via cash, UPI, or approved digital methods.

  • If a customer chooses not to proceed after inspection, a standard visit/inspection fee will apply.


4. Warranty Policy

  • We provide a 28-day service warranty on repair work performed by our technicians.

  • Warranty covers only the same issue addressed during the service.

The warranty does not cover:

  • New or unrelated issues

  • Physical damage after repair

  • Tampering or repairs by third-party technicians

  • Manufacturer defects

  • Spare parts (these may have separate brand/manufacturer warranties)


5. Cancellations & Rescheduling

  • Appointments must be cancelled or rescheduled at least 2 hours before the scheduled time.

  • Last-minute cancellations or customer unavailability may incur a visit fee.


6. Customer Responsibilities

  • Ensure a safe, clean, and accessible work area for the technician.

  • Keep valuables, pets, and personal items secure during the service visit.

  • For gated communities or restricted entry premises, please arrange entry permission in advance.


7. Limitation of Liability

Kitchen Service Surat is not liable for:

  • Pre-existing appliance issues or hidden manufacturing defects

  • Gas leakage, electrical faults, or damage caused before our service

  • Delays due to traffic, weather, parts availability, or unforeseen events

  • Consequential losses (e.g., food spoilage, downtime, etc.)

Maximum liability is limited to the total amount paid for the service rendered.


8. Intellectual Property

All content on www.kitchenservice.site, including text, images, graphics, logos, and design elements, is the property of Kitchen Service Surat / Skyrow Solution.
Unauthorized copying, distribution, or reproduction is strictly prohibited.


9. Amendments

Kitchen Service Surat reserves the right to update or modify these Terms & Conditions at any time without prior notice. The latest version will always be available on our website.


10. Contact Information

For any queries or concerns regarding these Terms & Conditions, contact us:
📞 Phone: +91-9054173316
🌐 Website: www.kitchenservice.site

Copyright © 2026 Kitchen Service – Powered by skyrowsolution.in

Disclaimer: We are an independent service provider and are not affiliated with, authorized by, or endorsed by any specific brand.
All logos and brand names are the property of their respective owners and are used for identification purposes only.
We provide out-of-warranty support and do not claim any official association.

9054173316